Regulation n°2016/679 named "General Data Protection Regulation (GDPR or RGPD)" constitutes the new European legal framework for the processing of personal data in Europe. It has been applicable since May 25, 2018. Replacing the Data Protection Directive adopted in 1995, the GDPR is directly applicable in the Union and does not require national transposition laws. As such, it imposes a single, harmonized framework of legal regimes for personal data protection on all member states. The RGPD also has an extraterritorial framework that allows, under certain conditions, its scope of application to be extended outside the EU.
A structure that processes personal data as a data controller or on behalf of, on the instructions of and under the authority of a data controller, and which has access to the data, thus has separate obligations in its capacity as processor or data controller. Magic Online, as a provider of IT services (hosting, maintenance) is directly concerned.
Magic Online offers hosting facilities on which our customers can store their personal data. In this case, the customer is the data controller and we act as a subcontractor, according to your instructions and under your authority.
It is within this relational framework that we commit ourselves to :
It is understood that :
Magic Online is the data controller when it determines the purposes and means of its personal data processing.
This is the case when we collect data to manage customer identity, orders, invoicing, collections, operate services, improve service quality and performance, commercial canvassing, commercial management, send newsletters, manage requests relating to personal rights, store customer data... .
Of course, this does not apply to the data you store on our infrastructures. On the other hand, certain information concerning you or your employees (e.g. the identity and contact details of the Magic Online contact in the event of a technical support request) may be.
That's why we'd like to give you a better understanding of the safeguards in place to protect your personal data.