{"id":5121,"date":"2019-06-17T08:33:21","date_gmt":"2019-06-17T06:33:21","guid":{"rendered":"https:\/\/assistance.groupemagiconline.com\/?post_type=ht_kb&#038;p=5121"},"modified":"2020-06-12T10:44:16","modified_gmt":"2020-06-12T08:44:16","slug":"plesk-licence-expiree","status":"publish","type":"ht_kb","link":"https:\/\/assistance.groupemagiconline.com\/en\/knowledge-base\/plesk-licence-expiree\/","title":{"rendered":"Plesk : License expired"},"content":{"rendered":"<p class=\"sectionedit1\">It is possible that by accessing your <strong><a href=\"https:\/\/assistance.groupemagiconline.com\/en\/knowledge-base\/plesk-chercher-des-applications\/\">Plesk<\/a> <\/strong>you encounter the following or similar error:<\/p>\n<div class=\"level1\">\n<blockquote>\n<div class=\"no\"><em>Error: The license key is incorrect. To use the Panel, please obtain and install a new valid license key.<\/em><br \/>\n<em>Your license key has expired. To continue using your Panel, you must purchase a commercial license key that does not expire.<\/em><br \/>\n<em>When it reaches  the expiration date will be automatically extended. In order for automatic updating to be possible, you must allow &gt;connections to ka.swsoft.com. For more information, please see the following help topic.<\/em><\/div>\n<\/blockquote>\n<\/div>\n<p class=\"sectionedit2\"><strong>Solution<\/strong><\/p>\n<div class=\"level2\">\n<p>To solve this licensing problem, simply click on the\u00a0<strong>Retrieve Licenses<\/strong>\u00a0on the warning page. Your <a href=\"https:\/\/www.magic.fr\/serveurs\/\">server<\/a> will then contact the Parallels licensing system and update your license key. After clicking the button you may encounter a blank page, just close the Plesk login window and log back into your Plesk address.<\/p>\n<p>If the problem persists, do not hesitate to contact the technical support from your customer area.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>You may encounter the following or similar error when accessing your Plesk: Error: The license key is incorrect. To use the Panel, please obtain and install a new valid license key. Your license key has expired. To continue using your Panel, you need to purchase a new license key.<\/p>","protected":false},"author":52,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[728],"ht-kb-tag":[730,668,729],"class_list":["post-5121","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-serveur-plesk","ht_kb_tag-dedie","ht_kb_tag-plesk","ht_kb_tag-vps"],"_links":{"self":[{"href":"https:\/\/assistance.groupemagiconline.com\/en\/wp-json\/wp\/v2\/ht-kb\/5121","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/assistance.groupemagiconline.com\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/assistance.groupemagiconline.com\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/assistance.groupemagiconline.com\/en\/wp-json\/wp\/v2\/users\/52"}],"replies":[{"embeddable":true,"href":"https:\/\/assistance.groupemagiconline.com\/en\/wp-json\/wp\/v2\/comments?post=5121"}],"version-history":[{"count":0,"href":"https:\/\/assistance.groupemagiconline.com\/en\/wp-json\/wp\/v2\/ht-kb\/5121\/revisions"}],"wp:attachment":[{"href":"https:\/\/assistance.groupemagiconline.com\/en\/wp-json\/wp\/v2\/media?parent=5121"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/assistance.groupemagiconline.com\/en\/wp-json\/wp\/v2\/ht-kb-category?post=5121"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/assistance.groupemagiconline.com\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=5121"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}