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Request a review of my website

In this guide, we will see how to request a re-review of your site from Google.

Question: When should I request a review of my website from Google?

Answer: This is when your site displays a malicious page with the following message:

Danger: Beware, malware!

This means that there is a malicious script installed on your FTP space.

On our side, we do our best to provide our customers with an ultra-secure infrastructure and we work 24/7 to update and strengthen the security of our servers.

However, the security of your hosting space is entirely your responsibility.

Generally speaking, you should know that hacking of a website is often caused by :
- A lack of update of a CMS: WordPress, Joomla, Prestashop, etc.
- Lack of update of plugins, components and modules of CMS.
- Use of unofficial plugins.
- Use of forms without a security system (captcha).
- Choice of passwords too simple (back-office and e-mail account).
- A security flaw in a manually developed script or even a paid plugin or theme.

If your website has been hacked, the first thing to do is to contact your webmaster so that he can take the necessary steps to correct the security holes and make sure that the content of the entire web space is no longer infected.

You can go to the diagnostic page for your site via the button Why has this site been blocked.
This page will announce the following message:
If you are the owner of this website, you can request an analysis of your site using Google Webmaster Tools. For more information on how to do this, please visit the Google Webmaster Help Center

As indicated, you must ask your webmaster to do the necessary or intervene yourself, if you have the necessary skills, by following the procedure below.

  1. First change your FTP password.
  2. Make sure that the machine you are updating from is disinfected (sometimes a simple malware can send your access codes to a third party).
  3. Run a full data scan by your antivirus software on your local computer.
  4. Delete all your FTP data under the main directory (www or httpdocs) and re-upload your site after the scan.
  5. If your website is powered by a CMS such as WordPress, Joomla .etc, please update the CMS and all its plugins and themes to the latest version and uninstall all unused plugins and themes.
  6. Once the previous steps are completed, you must add your site to Google by following this help articleand then move on to the request for a re-review of your website.

Request a review of my website

As soon as your site is added on the Google platformaccess the Google Webmaster Tools and select your domain name in the top section.

Then go to the Safety and manual actions then Security issues.

If your site is damaged follow the instructions. In this case, google will display the following message.

Updated on 29 November 2022

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