Standard shared hosting

In this guide, we will look at the different features of a standard shared hosting.

First, go to your trademark control panel, Magic Online or NUXIT.

Standard shared hosting

For a shared hosting START, BOOST, MAX, and NuxitMAX, the client interface allows you to :

Please note that some CMS cannot be installed on a shared server because they use a lot of resources, and that others require the intervention of our support to install them.

View technical information

First click on the menu Lodging.

Lodging menu

Then go to WEB MANAGEMENT of the accommodation in question.

Web management of a shared subscription

For standard shared hosting, the display shows the following information:

The id of the accommodation
The wording: it can be changed at any time (via the small blue icon)
Disk space
The name of the offer
The expiration date
The characteristics of the offer
The IP address of the server hosting the website(s)
The FTP host 
The FTP login
The plugin DRIVINFTP which allows you to view FTP data online

Standard shared hosting information

Upgrade my shared hosting

Go to the menu Account of the customer area.

Account menu

Click Sign In once again. Subscriptionsand choose the subscription to upgrade. The button CHANGE THE PACK FROM SERVICE is displayed.

Make a backup

It is mandatory to have ordered the offer DrivinCloud to create a bakc-up.

This is the support link which explains how the DrivinCloud tool works.

Restore a backup

Operation and periodicity

For a shared hostingThe system provides a backup of the last two hours, the last seven days and the last two weeks. A total of 11 backups spread over 15 days.

The most recent backup, of course, overwrites the oldest.

Start the restoration

First click on the menu Lodging.

Lodging menu

Then go to WEB MANAGEMENT of the accommodation in question.

Web management of a shared subscription

Click on the button RESTORE A BACKUP of the section OPTIONS AND GENERAL PARAMETERS.

Restore a backup - shared

For some offers, the backup restoration option is not free. Contact our sales support for more information.

Subscribe to the backup restoration service

Finally click on the restore button.

List of backups

The interface confirms the restoration launch.

Start the restoration

The following message is displayed, and an e-mail is sent to the e-mail address of the customer profile, containing the details of the restoration.

Restoration launched

The files of the hosting will be deleted and the action is irreversible.

Access and error logs

Click Sign In once again. Lodging in the left menu.

Lodging menu

Follow the button WEB MANAGEMENT of the shared hosting in question.

Web management of a shared subscription

Then click on the button ACCESS AND ERROR LOGS.

Logs and errors 

First, you need to choose the domain in question, then download the access logs according to the desired period.

Logs and errors on shared hosting

Then there is the error section.

Log errors on shared hosting

Note that error logs are only created when an error occurs. If the file is not present on the interface, it means that there was no error.

Updated on 25 November 2022

Related Articles