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Plesk: Controlling outgoing email

In this guide, we will see how to control outgoing emails

Note

This guide is dedicated only to our subscribers who have subscribed to the former Plesk shared hosting packages (SMART, DISCOUNT, PRO and SECURE).

The first thing to do is to go to your customer interface which you can find the link to on our showcase site. Once there, click on Plesk > My Plesk (Manage my subscription) > menu Mail > Outgoing mail control.

The system will note you if there are any attempts to exceed the limits.

On the shared platform :

  • The maximum number of outgoing e-mails can not exceed 60 mails sent per hour per mail address.
  • Mails are redirected to external or internal addresses and count the mails sent.
  • The maximum number of outgoing mails cannot exceed 100 mails sent per hour on all the mail addresses created on your pack.
  • To avoid these limitations, you can upgrade to a private server or to the Exchange platform.

Updated on 11 February 2020

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